Auto shop software, collision repair
A DRP-listed body shop never really leaves CCC ONE — and that stickiness turns its 30,500-shop network into a call list.
CCC ONE runs the estimating and claims rail for 30,500+ collision shops and 300+ insurers. For vendors selling paint, parts, financing, or equipment into auto body, the named list of every shop on that network is the account file that turns a territory into a call list. The installed base is sticky by design: a shop DRP-listed by major carriers does not switch estimating platforms easily.
collision shops on the network
The CCC ONE estimating and workflow platform runs in 30,500+ US collision repair facilities. That is the practical TAM for any vendor selling paint, parts, finance, or back-office software into auto body.
insurance carriers on the rail
CCC ONE is the claims-and-estimating rail for 300+ US auto carriers. DRP-heavy shops will not switch off it, which is why the installed base is stickier than a standard SaaS account list.
credible alternatives
Mitchell is the only direct estimating competitor at scale. Shop-Ware, Shopmonkey, Tekmetric, and AutoLeap come at the shop from the general repair angle. The competitive map is narrow on purpose.
Source: Orbital data team, June 2026 snapshot.
shops on the network, June 2026
iDRP insurance carriers integrated
imajor MSO roll-up brands in the base
iThe competitive map
Where buyers shop when CCC ONE is not the right fit.
CCC ONE has one true peer (Mitchell) and four adjacent shop-management platforms that pull collision work as a secondary motion. Mitchell is the only alternative that competes for the DRP-tied estimating seat. The other four come from the general repair angle, which is where independent shops end up when they want a lighter system than the full CCC ONE stack.
| # | Alternative | Positioning vs CCC ONE |
|---|---|---|
| 1 | Mitchell | The other half of the collision estimating duopoly. Mitchell Cloud Estimating competes head-on for the DRP-tied estimating seat and has parity on insurer integrations. Most large MSOs run both depending on the carrier mix at each shop. |
| 2 | Shop-Ware | Cloud shop-management with a strong digital vehicle inspection workflow. Pulled into collision shops that also do mechanical work, less of a fit for pure DRP body shops where CCC ONE owns the claim file. |
| 3 | Shopmonkey | All-in-one shop-management for auto repair and specialty shops. Cited as an alternative by independent body shops that want a single system for estimates, scheduling, and payments and are willing to give up DRP integration depth. |
| 4 | Tekmetric | Cloud shop-management strongest in the independent mechanical repair tier. Body shops adopt it when collision is a side line, not the main book. |
| 5 | AutoLeap | Cloud shop-management focused on scheduling, estimates, and payments. Same buyer pattern as Tekmetric, less collision-specific feature depth than Mitchell or CCC ONE. |
Ranked by competitive overlap in CCC ONE evaluations, not raw install base. Source: Orbital data team, June 2026 snapshot.
Who buys this data
Who sells into the CCC ONE installed base.
This page is for teams selling into collision repair, not for the shops themselves. If you ship one of the categories below, the CCC ONE shop list is the account file your AE team has been asking for.
The long version
Detail, on demand.
CCC ONE is the standard estimating and workflow platform for US collision repair. The customer base spans the four largest MSOs, regional consolidators, and single-shop independents, plus the carriers that route DRP claims through the platform. A recognisable slice: Caliber Collision, the largest US MSO by location count, runs CCC ONE across the bulk of its footprint. H&V Collision Center, Big Sky Collision, and the long tail of regional and single-location body shops sit on the same rail. OEConnection (OEC) and REVV plug in on the parts and connectivity side.
On the corporate side, the parent is CCC Intelligent Solutions Holdings (Nasdaq: CCC). The company went public in August 2021 via a SPAC merger with Dragoneer. Advent International, a longtime majority owner, fully exited its stake in November 2025. The platform continues to ship the same estimating, repair workflow, customer experience, and diagnostics modules that anchor the network.
The buyer pattern for this data is OEM and aftermarket parts distributors, paint and refinish suppliers, repair financing and subrogation platforms, DRP-program carriers, MSO roll-up acquirers, and shop-equipment vendors. If you are in one of those categories, the CCC ONE shop list is your account file. If you are not, the broader US auto repair chains map or the full auto repair shop universe may be the better starting point.
Most B2B databases roll up CCC ONE customers under the CCC Intelligent Solutions parent record and stop. The buyer for a parts, paint, or finance vendor is a shop owner or general manager with a DRP panel, a fleet of techs, and a credit card. Here is how we get to that row.
How the 30,500-shop figure is built
- Start with the US collision repair universe. Orbital pulls every active US auto body and collision repair facility from the underlying business universe. The CCC ONE network footprint is then matched against that universe by domain, address, and brand affiliation.
- Detect CCC ONE usage on demand. The tech stack agent crawls a shop’s site and confirms CCC ONE integration signals on demand, so the list is current when you pull it, not stale from a 2024 broker file.
- Roll up MSO affiliations. Caliber Collision, Gerber Collision & Glass, Crash Champions (Service King), and Joe Hudson Collision Centers are tagged with the parent MSO so you can include or exclude consolidator-owned locations in one click.
- Name the owner. The owner finder names the decision-maker at each shop and confirms them on LinkedIn. For consolidator-owned locations the named seat is the regional VP or the general manager. For independents it is the operator.
- Verify the email and phone. The email waterfall returns a work email and checks deliverability. The phone intel agent adds a dial-or-skip read on the direct line. Every record carries both before it ships.
- Score against your ICP. The ICP score grades each CCC ONE account A to D against the fit formula you provide, so the worklist is sorted before your AE opens it.
Want a cut for a specific state, MSO, or DRP carrier panel? Ask. We do not hide the working.
Do not buy this if any of the following are true.
Your motion is one annual contract with CCC Intelligent Solutions itself. If you sell to the platform parent in Chicago, you do not need 30,500 shop records. You need two phone numbers in their corporate org chart. Save your budget.
You only sell to MSO procurement at the top of the stack. The four largest collision MSOs hold a few thousand shops between them. If your ACV only works at that tier, you can run the motion off four calls a year. Pull the largest US auto repair chains map instead. The CCC ONE long tail is overkill for that motion.
Your buyer is on the Mitchell DRP side, not CCC. A meaningful share of carrier panels route through Mitchell Cloud Estimating. If your sale lives on that side of the duopoly, the Mitchell customer list is the file you want. We build it the same way.
You sell to mechanical repair shops, not collision. CCC ONE is collision-first by design. Mechanical-first shops concentrate on Tekmetric, AutoLeap, and Shopmonkey. Pull one of those lists, or start from the broader auto repair shop universe.
You sell to vehicle owners directly. Consumer claims apps, repair-finder marketplaces, and DTC paint products want a consumer dataset, not B2B owner contacts. This is not that.
If you bought “CCC ONE customers” from a generalist B2B database last quarter, you bought one row for CCC Intelligent Solutions Holdings in Chicago, and the 30,500 shops you actually wanted collapsed into that footnote. The other version of the same mistake is a scraped CSV from 2023 with no owner names, no verified emails, and roughly a quarter of the rows pointing at shops that have since been acquired by Caliber or Crash Champions and rebranded under a new sign.
Both versions fail the same way. The actual buyer for a parts, paint, or finance vendor is a shop owner, a general manager, or an MSO regional VP — not a corporate procurement seat in Chicago. The generalist database sees the public parent but not the buyer. The scraped list sees the address but not the operator. Your AE works it for a week, learns that a third of those addresses are now Caliber locations under a different sign, and asks where the real list is.
What is specific to the CCC ONE customer base is the layer on top of the shop record: the MSO affiliation, the DRP carrier panel the shop runs, the parts integration stack (OEC, REVV), and the cycle-time bracket the shop reports. Generic firmographics miss all of that. This is the gap Orbital sits in: we map the universe of US collision repair facilities, find the owner or general manager for each shop, and ship a verified contact with the CCC ONE overlay already applied before the conversation starts.
Questions
Before you ask sales about the CCC ONE dataset.
What are the best CCC ONE alternatives?
The most cited alternatives to CCC ONE are Mitchell (the other half of the collision estimating duopoly), Shop-Ware, Shopmonkey, Tekmetric, and AutoLeap. Mitchell competes head-to-head on estimating and DRP integration. Shop-Ware, Shopmonkey, Tekmetric, and AutoLeap come at the shop from the general repair angle and pull collision work as a secondary motion. Which fits depends on whether the shop is DRP-heavy or independent retail.
Can I get a list of shops that use CCC ONE?
Yes. Orbital builds a worklist of the 30,500+ collision facilities on the CCC ONE network, with the owner or general manager named on every row, a verified work email, and a direct dial. You filter by state, metro, MSO affiliation (Caliber, Crash Champions, Gerber, Joe Hudson), DRP carrier list, and shop volume, then export.
Who buys data about CCC ONE customers?
OEM and aftermarket parts distributors (LKQ, OEC), paint and refinish suppliers (PPG, BASF, Axalta, Sherwin-Williams), repair financing and subrogation platforms, DRP-program carriers, MSO roll-up acquirers, and shop-equipment vendors. If your sales motion is into the 30,500 body shops on the CCC ONE rail, this list is the account file your AE team has been asking for.
How current is the CCC ONE customer data?
Orbital refreshes the shop graph against the universe of US auto body businesses on a rolling monthly schedule. The June 2026 snapshot is the one quoted on this page. Records move when a shop opens, closes, gets acquired by an MSO, or drops a DRP relationship. Every owner email is re-verified before the list ships, so you are not paying for bounces.
See the CCC ONE customer dataset before you pay for it.
Tell us the states, MSO affiliations, or DRP carrier panels you want. We send a free sample of around 100 verified owner records you can check against your own pipeline, no commitment, no email-list back-and-forth.
Get the sample