Auto shop software / Independent repair
The shop that replaced Mitchell1 with Tekmetric is cloud-paying, owner-operated, and buying from you next.
Tekmetric is the cloud shop-management platform now holding the fastest-growing share of independent US mechanical repair. That install base is the account map parts distributors, tire brands, and finance vendors have been trying to buy for a decade: owner-operated, cloud-software-paying, and signed by the same person who approves the parts statement at month end.
per shop per month, annual
Per-shop subscription tiered Start, Grow, Scale, Enterprise. No per-user fees and no long-term contract. The owner who already pays this every month is the owner who buys parts, tires, payments, and marketing too.
Houston-founded, growth-equity backed
Co-founded by Sunil Patel and Prasanth Chilukuri. Susquehanna Growth Equity led a 2022 round. Tekmetric acquired Shopgenie in October 2024 to add CRM and digital marketing, so the install base now has a marketing surface attached.
alternatives in every short-list
Shopmonkey, AutoLeap, Shop-Ware, Mitchell1, and CCC ONE show up in nearly every Tekmetric evaluation. Mitchell1 is the largest installed base, but Shopmonkey and AutoLeap are the more common modern-stack swap.
Source: Orbital data team, June 2026 snapshot.
per shop per month, billed annually
iShopgenie acquisition closed
ibays in typical small regional groups
iThe alternatives
Top Tekmetric alternatives shops actually short-list.
If a shop is evaluating Tekmetric, these are the five tools that come up in the same room. Each has a different shape and a different buyer profile. Vendors selling into the category should know which alternative each prospect is comparing against, because the comparison decides the pricing conversation. Reconciliation note. The ranking is by frequency of head-to-head replacement in independent auto repair, not by total revenue. Mitchell1 is by far the largest by installed base, but Shopmonkey and AutoLeap are the more common modern-stack swap.
| # | Tool | Best fit | Positioning vs Tekmetric |
|---|---|---|---|
| 1 | Shopmonkey | All-in-one | Broader vertical fit (auto, motorcycle, marine, fleet). Strong on workflow and payments. Common Tekmetric comparison when the shop wants one system for every service line. |
| 2 | AutoLeap | Modern UX | Canadian-built, Bain Capital Ventures backed. Strong onboarding and customer-pay marketing. Most often short-listed against Tekmetric by shops switching off Mitchell1 or ALLDATA. |
| 3 | Shop-Ware | Premium independent | Built around digital vehicle inspection and high-ticket maintenance. Wins on shop-floor experience for European, performance, and diesel specialty. Higher list price than Tekmetric. |
| 4 | Mitchell1 | Incumbent standard | Snap-on owned. ProDemand plus Manager SE has been the on-premise standard for two decades. Most Tekmetric installs are a Mitchell1 replacement, not a greenfield buy. |
| 5 | CCC ONE | Collision side | Different lane. CCC ONE owns collision and insurance-paid work; Tekmetric owns customer-pay mechanical. Shops that do both sometimes run them side by side rather than swap. |
As of June 2026. Ranking reflects how often each tool shows up in head-to-head Tekmetric deals across Orbital’s shop-management tech-stack signals.
Who buys this data
How vendors actually work the Tekmetric installed base.
This page exists for the parts distributor, tire brand, equipment-finance lender, automotive marketing agency, or embedded-payments vendor selling into Tekmetric owner-operated shops, not for the shop using Tekmetric. The list is one input. The owner name, the verified email, the direct dial that bypasses the shop counter, and the ICP score against bay count and ticket mix decide whether the list turns into pipeline.
The long version
Detail, on demand.
Tekmetric customers are independent mechanical repair shops, almost always owner-operated, almost always single-location or small two-to-five-bay regional groups. They sit in the SMB tier of the aftermarket: too small for the dealership-grade DMS stack, too large to run on spreadsheets and a paper invoice book.
Reference customers Tekmetric publishes or that are widely cited in case studies include Christian Brothers Automotive, Main Street Auto, Rush Automotive, Mission Auto KC, Ultimate Auto Repair, SJ Automotive, and The Garagisti. Two patterns matter. First, the named accounts span a full sales-cycle profile, from single-bay independents up to multi-location franchise consolidators like Christian Brothers and Main Street Auto, which means the platform is selling up-market while keeping the long tail. Second, the buyer at every one of those accounts is an owner or operating partner, not a CIO. The procurement seat is the same person who signs the parts statement at month end.
The category map is auto repair first, with adjacent auto-body operators using Tekmetric on the mechanical side of a combined shop. Geographies skew Sun Belt and the South where year-round driving keeps shops busy, with secondary clusters in the Midwest and Mid-Atlantic. If your sales motion is built around an account list of high-intent owner-operated shops with cloud-first software habits, the Tekmetric base is closer to your ICP than any zip-code-filtered list will ever be.
We believe
If your buyer is an independent repair shop with cloud-first software habits, the Tekmetric customer list is closer to your ICP than any geographic filter.
Most aftermarket vendor lists are still built off zip-code filters against a generic SIC 7538 cut. That gets you every shop, including the ones running a paper invoice book, the ones whose owner retired in 2019, and the ones who already churned off three of your competitors. The Tekmetric base is the opposite. It is the active, cloud-software-paying, owner-operator slice of the aftermarket, which is the slice that adopts new parts catalogs, new tire programs, new payments rails, and new marketing tools.
That is also why the Shopgenie acquisition in October 2024 matters for vendors. Tekmetric is now adjacent to the marketing surface of its installed base, which means the install base is more activated than the raw count suggests. A vendor that times an outbound motion to a software upgrade window will close at a higher rate than one that does not.
Do not buy this if any of the following are true.
You sell only to dealership groups. Tekmetric is the SMB independent tier. If your buyer is a Sonic, Lithia, or AutoNation procurement office, you want a dealership-DMS map (CDK, Reynolds, Tekion), not the Tekmetric base. Save your budget.
You sell only to collision shops paid by insurance carriers. That is CCC ONE territory. Tekmetric runs the customer-pay mechanical side. The overlap exists but it is a minority of the base, and you should buy the CCC ONE list first.
Your sales motion only fires above $250,000 USD ACV. The average Tekmetric customer is a single-location owner-operator. A six-figure annual contract on day one will not fit. Use Tekmetric as a mid-market overlay or wait until your motion matures into a multi-shop play.
You need real-time license, tax, or insurance status. State boards and carrier portals publish that, with appeal periods and reinstatement windows that move daily. Orbital refreshes monthly, which is right for prospecting and wrong for compliance gatekeeping.
The dataset most vendors get sold for “Tekmetric customers” is a static list scraped from a public testimonial page, a 2023 conference badge dump, or an SIC 7538 cut filtered by a fuzzy keyword match on “auto repair.” All three look fine on a sample. None of them survive the third outbound send.
The testimonial-scrape problem is freshness. A shop that ran Tekmetric in 2022 and migrated to Shopmonkey in 2024 stays on the testimonial page for years. The conference-badge problem is intent. A shop that attended a Tekmetric event might have been evaluating, not buying, and the badge will not say which. The SIC-cut problem is precision. The SIC code covers every shop in the country, including the ones still on paper, which is the opposite of the buyer you actually want.
Orbital builds the Tekmetric installed base the way it builds every shop-management cohort: location by location, with the software signal verified from the shop’s own digital surface and refreshed monthly. Each record carries the named owner, a verified email, a direct dial, and an ICP score against your motion. The June 2026 snapshot is the one quoted on this page. If a shop swapped off Tekmetric last quarter, the next refresh removes it. That is the methodology difference that decides whether the list is a sales asset or a forwarding chain to a 2023 trade-show flyer.
The headline numbers most vendors quote for any shop-management platform are annual, marketing-driven, and stale by the second quarter. Orbital works location by location and refreshes against the US small-business universe every month.
How the install-base count is built
- Start with the US independent auto-repair universe. Orbital’s data team pulls every active US repair shop, scoped to the independent mechanical tier. The base is the same one used for the parts-distribution and tire-program maps.
- Run the tech-stack agent for shop management. Each location gets a current software signal, with Tekmetric scored separately from Shopmonkey, AutoLeap, Shop-Ware, Mitchell1, ALLDATA, and the legacy on-prem stack. The Tekmetric cohort is the subset of US shops currently running Tekmetric as the primary system.
- Resolve each location to a named owner. A franchisee operator under a Christian Brothers sign is a different buyer than the franchise office. We surface both, and we keep them separate.
- Drop the dead records. Shops that closed, sold, or switched software. Testimonial pages keep them on for years. Orbital does not.
- Refresh on a rolling schedule. June 2026 is the snapshot quoted on this page. The next refresh will move, because Tekmetric closed the Shopgenie acquisition in October 2024 and the cross-sell numbers have been climbing since.
- Ship the contact, not just the count. Each record carries the owner name, verified email, direct dial, and ICP score against the requesting vendor’s motion. A parts distributor and a marketing agency get different orderings out of the same base.
Want the source breakdown for a specific state, metro, or specialty (general repair, European, diesel, performance)? Ask. We do not hide the working.
Questions
Before you ask sales about the Tekmetric dataset.
How many shops use Tekmetric?
Orbital tracks the full US independent mechanical-repair cohort running Tekmetric as primary shop-management software as of June 2026, the fastest-growing platform in that tier, scoped to owner-operated shops paying a cloud subscription, not dealership fixed-ops or collision-only body work. The buyer is almost always the owner-operator, not a corporate IT team.
Who buys a Tekmetric customer list from Orbital?
Auto parts and warehouse distributors, aftermarket tire and lubricant brands, equipment finance and shop-loan platforms, automotive marketing agencies, technician staffing firms, and embedded-payments vendors selling into independent repair shops. The page does not exist for the operator using Tekmetric. It exists for the vendor selling into the shop that runs it.
What are the real Tekmetric alternatives?
The five tools shops actually short-list against Tekmetric are Shopmonkey, AutoLeap, Shop-Ware, Mitchell1, and CCC ONE. Each has a different shape, and the comparison your prospect is running decides the pricing conversation.
How fresh is the Tekmetric customer data?
Orbital refreshes the location and tech-stack graph on a rolling monthly schedule. The June 2026 snapshot is the one quoted on this page. Counts move as shops open, close, switch software, or change ownership. If a shop migrated off Tekmetric last quarter, the next refresh catches it.
See the Tekmetric customer dataset before you pay for it.
Tell us the states, specialties, or shop-size band you want. We send a free sample of around 100 verified owner records you can check against your own pipeline. No commitment, no email back-and-forth.
Get the sample