Field service software, pest control
Eight pest majors run PestPac. The 3-to-30-branch tier beneath them is the vendor list.
PestPac is WorkWave’s pest-control platform, the deep-rooted incumbent for established multi-branch shops. If Terminix, Truly Nolen, Arrow, and Clark Pest sit on your target list, the PestPac customer file is your account list, with the branch GM or owner on every row.
named pest-control majors run on PestPac
Terminix, Truly Nolen, Clark Pest Control, Arrow Exterminators, Home Team Pest Defense, Certus Pest, Eastside Exterminators, and Dominion Pest Control all sit in the PestPac customer base. The customer file reads like a who-is-who of US pest control.
WorkWave and IFS combined valuation
EQT acquired WorkWave's parent IFS in 2022, with Hg as a significant minority partner. The combined business was valued at roughly $10B at that transaction. The same PE stack absorbed Real Green Systems the year before.
pricing skews enterprise versus SMB tools
PestPac has no public price list. Sales-led with a demo gate, per-seat or per-route subscription. The pricing model alone tells you the typical PestPac customer is not a one-truck operator running Gorilla Desk.
Source: Orbital data team, June 2026 snapshot.
branches in the regional operator tier
iUS branches at Terminix alone
iUS pest locations in the full universe
iThe competitor set
Top PestPac alternatives.
These are the platforms PestPac competes with on the demo cycle. FieldRoutes is the closest direct rival inside the same ServiceTitan-owned pest playbook. Briostack and Gorilla Desk fight downmarket for the smaller branches. ServiceTitan and Jobber appear in the demo set when an operator is rethinking the entire stack, not just the pest-control module.
| # | Tool | Positioning vs PestPac |
|---|---|---|
| 1 | FieldRoutes | ServiceTitan's pest-and-lawn arm and the most direct PestPac displacer. Aggressively quoted against PestPac in mid-market deals, especially where the operator wants tighter ServiceTitan-style routing. |
| 2 | Briostack | A pest-control-only platform now part of WorkWave too, kept as a separate brand. Targets smaller branches that find PestPac too heavy. Same parent, different price point. |
| 3 | Gorilla Desk | The small-SMB option, popular with one to ten truck pest shops. Often the tool a PestPac customer used five years ago, before adding branches and outgrowing it. |
| 4 | ServiceTitan | Parent of FieldRoutes, primarily HVAC and plumbing. Appears in PestPac displacement deals when a diversified home-service holdco wants one platform across trades. |
| 5 | Jobber | SMB field-service generalist. Rarely a direct PestPac displacer on its own, but shows up in conversations where a small pest shop is hunting for a cheaper option. |
Positioning notes based on Orbital’s deal-loss analysis and operator interviews, June 2026.
Who buys this data
Who sells into the PestPac installed base.
This page is for teams selling into PestPac customers, not the operators themselves. If you ship one of the categories below, the named-owner cut is what your AE team has been asking for.
The long version
Detail, on demand.
PestPac concentrates in pest control. Within that vertical, it skews toward the multi-branch operators with route density, employee fleets, and a real procurement function. The customer file is heavier in the Southeast and California than in the Mountain West, mirroring the underlying pest-control universe.
The named customer set on the public marketing pages and case studies includes Terminix (Rentokil-owned, 448 US branches and the largest single brand by storefront count), Truly Nolen (Tucson-headquartered, 92 US locations), Clark Pest Control (a Rollins acquisition that retained the brand after the Orkin combine), Arrow Exterminators (privately held, 121 US locations across the Southeast), Home Team Pest Defense (Rollins-owned, builder-channel specialist), Certus Pest, Eastside Exterminators, and Dominion Pest Control. Eight of the ten largest US pest-control brands by storefront count run PestPac at some point in their stack.
The named accounts are the visible top of the iceberg. The deeper PestPac base is the long tier of regional operators with 3 to 30 branches that do not show up in trade-press case studies. Those are the accounts a chemical distributor, a payments vendor, or a route-financing lender actually closes.
Orbital is a custom agent platform, not a static scraped list. To build the PestPac customer file for your sales motion, the agents run together against the live US pest-control universe.
How the PestPac customer list is built
- Tech stack agent. Crawls each operator’s site and infrastructure footprint to confirm PestPac is the live system, not a legacy reference. Runs on demand so the file is current when you pull it, not current as of the last quarterly export.
- Owner finder. Names the decision-maker at each company, branch GM at the multi-location operators, owner-operator at the independents, and confirms the identity on LinkedIn before adding the contact to the record.
- Email waterfall. Tests each owner email against multiple sources, drops the bounce-prone records before they reach your CRM. The file you receive is the file your AE team actually sends from.
- Phone intel. Direct dial wherever available, branch line as the fallback. Pest-control owners answer the phone more often than they reply to cold email, and the file is built for that reality.
- ICP score. Scores each PestPac customer against your ideal-customer profile, branch count, revenue band, geography, specialty mix. You decide whether your team works the top 200 or the full mapped base.
- Live re-run. The same pipeline runs again on a cadence you set. A PestPac account that quietly migrates to FieldRoutes shows up in the next pull, so your AE team is not still calling churned logos a year later.
Adjacent universes built the same way: the largest US pest-control companies map, the broader by-industry email lists, and the market insights index for cross-vertical pulls.
We believe
If you sell chemicals, financing, or displacement plays into established pest operators, the PestPac customer file is the account list. Everything else is a logo wall.
Google “PestPac customers” and you get a thin marketing logo wall, three case-study PDFs, and a generic trade-press list. None of that is an account list. The logo wall is selective by design. The case studies are 18 months old by the time they publish. The generic list is wrong about which operators actually run PestPac today versus which ran it in 2021 and have since migrated to FieldRoutes or back to a desktop scheduler.
The harder problem is rollup. PestPac is owned by WorkWave, which is owned by EQT with Hg as a minority partner, sitting alongside IFS in the same PE stack. A generalist B2B database sees one parent account at the holding company and the operating customers disappear into a single row. The branch manager who actually signs the contract is invisible from the parent view. The procurement seat that matters lives at the branch, not at the holdco.
That is the gap Orbital sits in. The pest-control universe is mapped storefront by storefront, the PestPac slice is detected on demand, the owner is found and re-verified per record, and the file is shipped before the marketing logo wall has updated.
Do not buy this if any of the following are true.
You sell to the SMB long tail. If your product is priced for one to three truck shops, the PestPac base skews too far up market for your unit economics. The Gorilla Desk customer file is a better starting point for that motion. Save your budget.
You only need two enterprise logos. If your buyer is Terminix corporate procurement and nobody else, you do not need the full mapped file. You need one strong relationship manager and a calendar invite. The list is overkill.
You sell to consumers. Homeowner mosquito apps and residential pest-control lead-gen want consumer households, not B2B operator contacts. Different file, different shape.
You need real-time pesticide license status. State applicator boards publish that, with appeal periods that move daily. Orbital refreshes on demand for prospecting, which is the wrong cadence for compliance gatekeeping.
The third problem with most PestPac lists is freshness. Pest-control software customers move. A regional operator that ran PestPac for a decade gets acquired by a Rollins-tier holdco and forced onto the parent’s stack within 18 months. A franchise brand quietly rolls a new corporate platform across its franchisees and the customer count drops by 200 in a single quarter. Annual scraped lists keep those churned accounts on the file for a year. The live tech-stack detection drops them in the next pull.
This is why per-site detection beats a SIC-code scrape every time. The booking flow, the customer portal markup, and the PestPac-branded invoice template each leave a fingerprint that confirms the back office. The owner finder then names the actual buyer at that operator rather than the franchise corporate office or a generic info@ address.
The Dataset description on this page is the file you receive, not a teaser of a heavier paid product. Sample first, pay second.
Questions
Before you ask sales about the PestPac dataset.
How many companies use PestPac?
PestPac skews toward established multi-branch pest operators rather than the long tail of single-truck independents, based on Orbital’s tech-stack detection across the US pest-control universe as of June 2026. WorkWave’s broader service-pro platform reports a much larger user base, but PestPac is the pest-control-specific slice. Orbital maps that install base storefront by storefront; the sample shows you what the file looks like before you pay for it.
Who actually buys the PestPac customer list?
B2B vendors selling into pest-control operators. That includes pest-control payment processors, route-financing lenders, termite-warranty insurers, chemical and equipment distributors like Univar, Veseris, and Target Specialty, fleet-telematics vendors, displacement-play field service platforms competing for the upgrade, and the M&A roll-ups buying multi-branch pest operators. The pattern is the same across categories: the PestPac customer file is the account list.
How fresh is the PestPac customer data?
The tech-stack detection runs on demand against the company's live site and infrastructure footprint, so the answer is current when you pull the list rather than current as of the last monthly export. Owner contacts are re-verified before the file ships. Records flagged stale at the time of pull are dropped, not patched over.
Why not just buy a generic pest-control list?
Because the buying motion is different. A generic pest-control file gets you all 32,000-plus US locations, most of which run a desktop scheduler or a small-SMB tool like Gorilla Desk. A PestPac-segmented file gets you the established multi-branch shops that already pay for software, already have a procurement seat, and already justify a six-figure upgrade or a multi-year supply contract. The conversion rates do not compare.
See the PestPac customer dataset before you pay for it.
Tell us the states, branch-count band, or specialty mix you want. We send a free sample of around 100 verified PestPac customer records you can check against your own pipeline, no commitment, no email-list back-and-forth.
Get the sample