Field service · HVAC and plumbing
Flat billing for a dozen techs and five CSRs. That is the Service Fusion tier broker databases skip.
Service Fusion is field-service management for the trades, covering estimates, dispatch, and invoicing. It is the unlimited-user platform for the HVAC and plumbing long tail Orbital has mapped, too small for ServiceTitan and too established for Jobber, the exact middle broker files leave blank. If your AE team sells into owner-run trade shops, this is the install-base map they have been asking for.
per-month pricing, unlimited users
Unusual in the category. Starter, Plus, and Pro tiers all bill a flat monthly subscription with unlimited users, while most rivals charge per seat. That math protects shops with five back-office staff and a dozen techs.
acquired by EverCommerce
Sits alongside Kickserv, FieldEdge, and Joist in EverCommerce's Field Service Solutions portfolio. The parent owns multiple field-service platforms, so the internal upgrade path runs sideways before it runs up.
trucks in the typical buyer fleet
Mostly owner-run HVAC, plumbing, and electrical shops doing under 20 trucks. The shape of the book skews older and more established than a Jobber install base, and far smaller than a ServiceTitan one.
Source: Orbital data team, June 2026 snapshot.
monthly bill, unlimited users
itrucks in the typical install
iStarter, Plus, and Pro
iThe shortlist
Top Service Fusion alternatives.
When a Service Fusion shop shops the market, the same five names come up. The right pick depends on truck count, payments wiring, and whether the shop wants a flat bill or a per-seat one.
| # | Tool | Best fit | Positioning note |
|---|---|---|---|
| 1 | Jobber | 1 to 10 trucks | The downshift move. Cleaner mobile experience, simpler bookkeeping, but priced per seat. Shops that move to Jobber usually want to shrink the back-office bill more than they want new features. |
| 2 | Housecall Pro | 1 to 15 trucks | The marketing-and-payments lean. Strong consumer-financing tie-ins and a polished homeowner-facing experience. Per-seat pricing again, so the back-office headcount drives the cost of the switch. |
| 3 | FieldEdge | 10 to 50 trucks | The in-family upgrade. Same EverCommerce parent, geared at slightly larger HVAC and plumbing operations with QuickBooks Desktop habits and a service-agreement book. Shops moving here usually keep their accountant. |
| 4 | Workiz | 3 to 20 trucks | The dispatch-volume lean. Strong call tracking and inbound-lead routing for trades that take heavy phone volume, garage door, locksmith, appliance repair as much as HVAC. Per-seat pricing with an SMB feel. |
| 5 | ServiceTitan | 20+ trucks | The upgrade out of SMB. Enterprise field-service platform with private-equity-grade reporting and a price tag to match. Shops moving here are usually past the point where flat unlimited-user pricing helps them. |
Positioning based on Orbital data team interviews with operators and dealers, June 2026.
Who buys this data
Who sells into the Service Fusion installed base.
This page is for the vendor selling into Service Fusion’s installed base, not the operator running the tool. If your team ships one of the categories below, the named-owner cut is what your AE team has been asking for.
The long version
Detail, on demand.
Service Fusion shows up most among HVAC, plumbing, and electrical contracting shops with five to twenty trucks. Owner-operated, established (most have been in business eight years or more), and large enough that per-seat tools start to sting on the back-office headcount. These are not new entrants. They are the operators who have already churned through one or two pieces of dispatch software and want the bill to stop scaling with every part-time CSR they add.
Named operators in the install base include Howe to Fix Heat and Air, Elliott AC Heating & Handyman Services, Energy Attic, and Liberty Air & Heating. The shape of every one is the same: regional brand, owner-led, multi-truck, the kind of business a national broker file gets wrong because the owner’s name is not the same as the LLC on the license.
If you sell to businesses that run Service Fusion, the companies on the platform are your account list. The challenge is not whether they exist. It is finding the owner, getting a working number, and knowing the shop is still installing rather than half-closed and selling the trucks.
Orbital is a custom agent platform, not a scraped file. To build the list of companies running Service Fusion, four agents do the work, on demand, the day you pull the export.
The tech stack agent crawls each shop’s site and detects whether Service Fusion is the one in use, so the list is current when you pull it, not a snapshot from a quarter ago. The owner finder names the decision-maker at each business and confirms them on LinkedIn rather than guessing from a job title field. The email waterfall returns a work email and checks deliverability before it lands in your export. The phone intel agent adds a dial-or-skip read so your AE team knows which numbers are the owner’s cell and which are the office line that rings to nobody. The ICP score grades each Service Fusion account A to D against your own fit formula.
The result is a worklist of the full Service Fusion install base, filterable by state, trade, and shop size, with a named owner and a working number on every row. See the sample before you pay for it.
Static lists of Service Fusion users go stale the week they ship. Shops change platforms, sell to consolidators, or close down. Static lists also miss the owner, which is the line item you are actually buying.
How the install count is built
- Start with the field-service universe. Orbital’s data team scopes the active US HVAC, plumbing, and electrical contractor population. Service Fusion targets the long tail of this universe, owner-run multi-truck shops under the enterprise tier.
- Detect the platform on demand. The tech-stack agent re-runs against the shop’s website at request time, so a shop that swapped Service Fusion for FieldEdge last week drops off the list this week. No stale rows.
- Find the owner, not the job title. Each owner-run shop means one owner to name. Most do not maintain polished LinkedIn presences. Orbital names them, with a verified work email and a direct dial.
- Drop the dead shops. Closures, license lapses, shops that sold to a regional rollup and now bill under the parent’s name. Quarterly refreshes miss those. The on-demand check does not.
- Score for fit. Trade, state, shop size, and any custom signal you bring (payment volume, fleet count, service-agreement attach rate) feed an ICP grade so the worklist is sorted before your AE team opens it.
Want the breakdown by state or trade? Ask. The HVAC industry statistics page covers the underlying market math.
This page is for the vendor selling into Service Fusion’s installed base, not the operator running the tool. The buyers who request the list most often are payment processors and consumer-financing lenders chasing HVAC and plumbing ticket sizes, parts and equipment distributors looking past the dealer-network model, trade-focused insurance brokers selling commercial auto and workers comp, and competing field-service platforms running displacement campaigns. Each of those buyers wants a current owner contact on a real installed account, not a marketing-list spray.
The next adjacency is search funds and operator-buyers acquiring trades businesses in the five-to-twenty-truck band. A Service Fusion install signals an established shop with a real back office, which is exactly the deal profile a search fund underwrites against.
Do not buy this if any of the following are true.
You only sell to enterprise field-service operators. If your motion fires above 100,000 dollars in annual contract value and lands at the 100-truck-and-up tier, you want the ServiceTitan installed base, not Service Fusion. The flat-pricing tier protects shops too small for your unit economics. Save your budget.
You sell to homeowners directly. Consumer financing, lead-gen, and end-user home-services apps want residential household data, not B2B owner contacts at HVAC and plumbing shops.
You need a real-time billing-system signal. Service Fusion as a platform is the signal. Whether a given shop is on the Starter, Plus, or Pro tier is internal to the EverCommerce billing system and not surfaced publicly. If your motion depends on tier-level segmentation, ask us how close we can get with proxy signals before you write the brief.
You are running a campaign against the Jobber installed base. Some shops overlap, but most do not. A Service Fusion shop is older, larger, and more established than a typical Jobber shop. Get the Jobber list instead, or ask for both with the overlap flagged.
Our take
The flat bill is the moat, and the sideways upgrade path is the opening.
Generalist B2B databases are tuned for the enterprise tier. They score companies by headcount, funding rounds, and procurement-org maturity. The Service Fusion long tail is invisible to that lens because it is owner-led LLCs with five back-office staff, no investor profile, and no formal procurement seat. The owner is the procurement seat. The owner is also the AR clerk on Friday afternoons.
EverCommerce owns Kickserv, FieldEdge, and Joist alongside Service Fusion, so the internal upgrade path runs sideways before it runs up to ServiceTitan. A displacement vendor chasing greenfield switchers will miss the renewal window; the shop that stays on flat unlimited-user pricing for five years is not shopping until truck count forces the math. Target the inflection, not the brochure.
The second problem is the contact layer. Broker files name a generic operations contact who is usually a part-time CSR, not the buyer. A Service Fusion shop is an owner-decision shop. If the email lands in the CSR’s inbox, the deal does not move. If the email lands with the owner’s name on it and references the specific shop, the deal moves the same week.
The third problem is freshness. Static lists are built on a quarterly cycle. The shop graph changes weekly. A list pulled in March, delivered in April, and worked through in May is already wrong by the time the second touch goes out. The on-demand check against the shop’s site is the only way to avoid that.
Questions
Before you ask sales about the Service Fusion dataset.
How many companies use Service Fusion?
Mostly owner-operated HVAC, plumbing, and electrical shops doing under 20 trucks. That is Orbital's qualified prospecting count for the platform, not a marketing slide number. The June 2026 snapshot scopes verified Service Fusion usage on live shop sites, not every business that ever trialed the product.
What are the best Service Fusion alternatives?
The most common moves are Jobber and Housecall Pro for shops downsizing the tool, FieldEdge for shops staying in the EverCommerce family, Workiz for trades with heavy dispatch volume, and ServiceTitan for shops crossing 20 trucks and adopting an enterprise field-service platform. Which one a Service Fusion shop picks depends on truck count, payments wiring, and how much the owner cares about a flat per-seat bill.
Can I get a list of companies that use Service Fusion?
Yes. Orbital ships a worklist of verified Service Fusion shops with the owner or principal named on each row, a verified work email, and a direct dial. You filter by state, trade, and shop size, then export. Sample of around 100 records is free, no commitment.
How current is the Service Fusion customer data?
Every record is produced live when you pull the list. The tech-stack check re-runs against the shop's site at request time, so you work a current set of Service Fusion users, not a file that went stale on delivery. The June 2026 snapshot is the as-of date for the install count quoted in the hero.
See the Service Fusion customer dataset before you pay for it.
Tell us the states, trades, or shop sizes you want. We send a free sample of around 100 verified owner records you can check against your own pipeline, no commitment, no email-list back-and-forth.
Get the sample