Field service software, HVAC and plumbing
The owner-run shops that outgrew Jobber but never needed ServiceTitan mostly run FieldEdge.
FieldEdge is the quiet incumbent of established HVAC and plumbing shops, older and stickier than the tools that came after it, and that is exactly why the customer list is worth pulling. The base is concentrated in 5-to-50-truck owner-operators who run service agreements, employ a dispatcher, and have been on the platform long enough to stop thinking about alternatives. If your AE team sells into that slice of the trades, this is the account map they have been asking for.
trucks per shop
FieldEdge is built for the established middle of the trades. Single-truck operators usually run Jobber or Housecall Pro, and 100-truck rollups usually move to ServiceTitan. The middle is where the budget sits.
Select, Premier, Elite
Quote-based pricing by office users and technicians, with paid add-ons like the Coolfront flat-rate pricebook, payments, and marketing. No free trial, no published per-user rate, sales-led from the first call.
years in the field
Roots at dESCO in the early 1980s, acquired by Clearent in 2018, then folded into Xplor Technologies via the 2021 Clearent and TSG merger. Long memory, sticky base, slow to churn.
Source: Orbital data team, June 2026 snapshot.
pricing model — no published rate
itrucks in the typical buyer fleet
ikey paid add-on — flat-rate pricebook
iTop alternatives
Where buyers shop when FieldEdge is not the answer.
The competitive cluster around FieldEdge splits cleanly. ServiceTitan is the upmarket pull, Housecall Pro and Jobber are the downmarket pull, and Service Fusion and FieldPulse sit in the same owner-run middle. If you sell into this vertical, the platform each shop landed on tells you exactly what they nearly bought.
| # | Alternative | Where it fits |
|---|---|---|
| 1 | ServiceTitan | The upmarket pull. ServiceTitan wins when the shop crosses 25 trucks, hires a full-time controller, and starts running multi-department P and Ls. PestPac and FieldRoutes sit under the same parent for adjacent trades. |
| 2 | Housecall Pro | The downmarket pull. Wins when the operator runs 1 to 5 trucks, takes Stripe payments at the door, and wants a phone-first scheduler. Payments and marketing are the wedge. |
| 3 | Jobber | Closest to Housecall Pro on user shape, lighter on the dispatch board, stronger on quoting and client communication. Heavy in Canada and the UK, expanding south. |
| 4 | Service Fusion | Same owner-run middle as FieldEdge, often the head-to-head choice in a renewal cycle. Strong on GPS and dispatch, lighter on the service-agreement workflow that keeps shops on FieldEdge. |
| 5 | FieldPulse | Newer entrant, fast on the dispatch board, growing share among shops that find ServiceTitan too heavy and Housecall Pro too light. The most common cross-shop competitor in 2025 and 2026. |
Source: Orbital data team, June 2026 snapshot of FieldEdge competitive mentions across the trades.
Who buys this data
Who sells into the FieldEdge installed base.
This page is for the vendors selling into FieldEdge shops, not the shops themselves. If your team ships one of the categories below, the named-owner cut is what your AE team has been asking for.
The long version
Detail, on demand.
Most “companies that use FieldEdge” files you can buy are scraped from a one-time crawl, then sold for 18 months as a static CSV. The Orbital approach is different. Every record is produced live the day you pull the list, not the day the seller first scraped it.
What sits behind each row
- Detect FieldEdge usage on demand. The tech stack agent visits each candidate site, looks for the FieldEdge fingerprint in scripts, scheduling widgets, customer portal links, and review-funnel redirects, and confirms or denies the call on the spot.
- Resolve the operator behind the shop. An owner-run HVAC business in the Southeast does not file like a roll-up. The owner finder maps each company to a named decision-maker, then confirms the person on LinkedIn.
- Find a working contact. The email waterfall returns a deliverable work email and the phone intel agent adds a dial-or-skip rating, so the AE team knows which records to call first.
- Score against your fit formula. The ICP score grades each FieldEdge account A to D using the criteria you actually use in your funnel, not a generic firmographic stamp.
- Refresh on demand, not on a calendar. The list is produced when you pull it. If a shop migrates off FieldEdge to ServiceTitan, that row drops on the next pull, not 18 months later.
Want a slice by state, trade specialty, or fleet size? Tell us the cut when you request the sample.
FieldEdge skews heavily to established HVAC, plumbing, and electrical contractors. The typical account runs 5 to 50 trucks, employs a dispatcher, sells residential and light-commercial service agreements, and has been in business long enough that the owner is also the buyer.
A representative slice of named accounts: Spoor’s Heating and Air Conditioning, A1 Air Conditioning and Heating, Kiley and Sons, Waccamaw Heating and Cooling, Ware Mechanical, Watson Plumbing, ControlAir Systems, and Tobey Karg Service Agency. These are the kind of regional operators a national B2B database flattens into a single Dun and Bradstreet row, even though each one is its own buying committee with its own owner.
Adjacent universes built the same way: the HVAC owner email list, the largest HVAC companies map, and the HVAC vertical hub for the full trade family.
Do not buy this if any of the following are true.
Your motion only fires above 100,000 dollars in annual contract value on day one. The owner-run shops on FieldEdge sign mid-five-figure deals at first touch, not enterprise contracts. If your AE team needs the 25-truck-and-up cut, the ServiceTitan customer list is the right one.
You sell to a single-truck handyman. Those operators run Housecall Pro or Jobber, not FieldEdge. Buying this dataset gives you the wrong shop shape and a wasted quarter of outreach.
You sell to a national mechanical firm on Microsoft Dynamics. Three hundred trucks, a corporate procurement seat, and an IT review committee are not on FieldEdge. They run a custom stack and buy through a different motion entirely.
You need real-time license status from state contractor boards. State HVAC-contractor licensing boards publish that data, with appeal windows that move daily. We refresh on demand, which is the right cadence for prospecting and the wrong cadence for compliance gatekeeping.
If you bought “FieldEdge customers” from a generalist B2B database last quarter, you bought a CSV that was scraped once, sold for 18 months, and never refreshed. Roughly half the shops on that list are no longer on FieldEdge. A quarter never were. The shops that actually run FieldEdge today are missing because the crawler never came back. The list looks like a list right up until your AE team works it for a week.
The second problem is the owner layer. Generalist B2B databases flatten a regional HVAC operator into a single Dun and Bradstreet row, name a regional sales manager who left in 2022, and miss the actual buyer entirely. FieldEdge accounts are owner-run. The owner is the budget holder, the technical evaluator, and the renewal signature on the same line. If the row does not name them, the row is not worth the seat fee on your CRM.
The third problem is freshness. FieldEdge shops move. Some migrate up to ServiceTitan when they cross 25 trucks, some get acquired by a private-equity roll-up that standardises on a different stack, some shut down. A list that does not refresh against the live tech footprint is a list of last year’s pipeline.
This is the gap Orbital sits in. We map the universe of US small and mid-market trades businesses, sort each shop into the platforms it actually runs today, find the owner, and ship a verified contact before the conversation starts. The result is a worklist filterable by state, trade specialty, and fleet size, with a named owner and a working number on every row.
Questions
Before you ask sales about the FieldEdge dataset.
Who actually uses FieldEdge?
FieldEdge is concentrated in established HVAC, plumbing, and electrical contractors who run a dispatcher, sell service agreements, and operate between 5 and 50 trucks. Named accounts include Spoor's Heating and Air Conditioning, A1 Air Conditioning and Heating, Kiley and Sons, Waccamaw Heating and Cooling, Ware Mechanical, Watson Plumbing, ControlAir Systems, and Tobey Karg Service Agency. The buyer is the owner-operator, not a procurement seat.
How is the FieldEdge customer list built?
Orbital's tech stack agent crawls each candidate company's site on demand and confirms FieldEdge usage, then the owner finder names the decision-maker, the email waterfall returns a deliverable work address, and the phone intel agent adds a dial-or-skip rating. Every record is produced live when you pull the list, so the dataset is current the day it ships, not the day the seller first scraped it.
What are the top FieldEdge alternatives?
ServiceTitan, Housecall Pro, Jobber, Service Fusion, and FieldPulse are the five names that consistently surface in the FieldEdge competitive cluster. The cluster splits clearly: ServiceTitan and FieldPulse pull mid-market shops upmarket, Housecall Pro and Jobber pull single-truck operators out of paper, and Service Fusion competes directly in the same owner-run middle where FieldEdge has been the incumbent for a decade.
When is the FieldEdge dataset the wrong fit?
Three cases. First, if your motion only fires above 100,000 dollars in annual contract value, the owner-run shops on this platform will not match your unit economics. Second, if you sell to a single-truck handyman or to a national mechanical firm on Microsoft Dynamics, the dataset is either too narrow or too broad for your motion. Third, if you need real-time license status from state contractor boards, we refresh on demand for prospecting but that cadence is wrong for compliance gatekeeping.
See the FieldEdge customer dataset before you pay for it.
Tell us the states, trade specialties, or fleet-size brackets you want. We send a free sample of around 25 verified owner records you can check against your own pipeline, no commitment, no email back-and-forth.
Get the sample